Partnering Strategy
10
Min read

The Emerging Art of Ecosystem Partnering

Suresh Kumar Tulluri

Understanding Business Ecosystems

A group of life forms interacting with their physical surroundings is referred to as an ecosystem. Lifeforms and non-living physical circumstances are both parts of the environment and are inextricably linked. Each organism in an ecosystem has its own speciality or part to perform. An ecosystem’s inhabitants are generally finely harmonized with one another and their surroundings. In the natural world, we often witness how a well-balanced ecosystem enriches all of its members and also how harmful an overall imbalance can be.

The ideology of an ecosystem acknowledges that in every enclosed network, the participants of that system must operate together and around one another to ensure sustainability, ultimately maximising the total advantage. James Moore, a business strategist, recognised the commonalities and adapted the theory to the highly volatile and connected world of business.

In the world of commerce, “A business ecosystem is an intentional contractual relationship involving two or more organisations to develop and share exceptional value for a particular group of consumers. There are members in each business ecosystem, and usually one of them works as the system administrator. All participants of a business ecosystem have their brands represented in the value offerings.”

Need For Partner Ecosystems

The primary excellence criteria for businesses have significantly transformed, as we all know. Businesses must reconsider their strategy, organisational and operational structures, and competencies considering the current business climate.

As shown in the latest Accenture report, 84% of professionals worldwide believe ecosystems are fundamental to their approach and enable their companies to thrive in ways that would otherwise be impossible. According to McKinsey, the era of “Ecosystem 2.0” has dawned, with successful cross-industry ecosystems generating a $60 trillion market by 2025.

In the last 40 years, the nature of partnership has shifted considerably. Digital applications are now built from a wide range of sources, integrated via plug-and-play APIs, deployed on the cloud, and personalized with managed services. The previous “sell-through” business of distributors, warehouses, and VARs has been utterly overshadowed by this concept.

A robust partner ecosystem can be a business’s most powerful instrument in the present hyper-competitive market. Many businesses are forming communities or joining business ecosystems to uphold and strengthen their status. Business ecosystems offer small companies the ability to use advanced technology, acquire research expertise, achieve business excellence, and be in the same league as larger organisations.

Types of Business Ecosystems and Partnerships

Various business settings exist today. A business ecosystem can be seen from a macro (country or industry level) or micro (individual level) perspective. Business settings can either be local or worldwide.

  • Macro-business ecosystems: The macro-business environment is led by a network of organisations. This attempts to encourage legislative modification through initiatives like industry standards (Bluetooth) or lobbying. Their ultimate aim is defined, and it emphasizes on serving a shared interest sector or group of organisations.
  • Micro-business ecosystems: At the micro-level, there are two different ecosystems.
  1. Captive business ecosystem: A single company is in charge of the entire structure of individuals and organisations associated, and all major decisions are taken centrally.
  2. Decentralised business ecosystem: Here, the environment is self-regulated. The specialised open source technology contributes to the coordination of partner market ecosystems.

The partnerships that can be a part of these varied business ecosystems can be classified into three main categories:

  • Technology Partnership: A technological collaboration, often known as an “integration” partnership, develops if one product delivers or gathers data from a partner’s product. Tech partners, also known as Independent Software Vendors (ISVs), are the links in this alliance. This form of partnership will be chosen by a business if its program would profit from the additional skills and functionalities of a partner’s system. These are also known as “plugins” or “apps” sometimes.
  • Channel Partnerships: A channel partnership brings together an ISV or software product with a channel partner for resale, management, and/or delivery of the product to market. The supplier benefits from a speedier go-to-market timeframe since the channel partner makes a profit from referral fees and/or providing complementary services (consulting, training, and customer support). Resellers, Value-Added Resellers (VARs), Systems Integrators (SIs), agency partners, indirect sales partners, affiliate partners, Business Process Outsourcers (BPOs), and Managed Service Providers (MSPs) are all examples of channel partnerships.
  • Strategic Partnerships: Strategic partnerships, sometimes referred to as strategic “alliances,” bring two or more organizations’ long-term interests together. These alliances can (and almost always do) include both tech and channel partners. These collaborations frequently result in acquisitions.

3 Principles for Ecosystem Partnering Succes

Forming a partner ecosystem to promote continual breakthrough innovation is a prominent element of business plans, digital transformation and IoT strategies. In order to build, expand, and manage a successful partner ecosystem, there are a few basic guidelines to follow. As partner ecosystem activities move ahead, these principles should be examined and addressed.

  1. Harness Technology

Make the ecosystem digital. Digitize all the partnership procedures, engagements, and financial reporting and projects. This offers a framework for accelerating partner activities around the world to design products and generate profits collectively. Integrating technology simplifies ecosystem operations across business divisions, reducing or eliminating manual efforts, and getting information to partners faster.

Although, technology must be used in tandem with a deliberate emphasis on the human aspect of transformation. A human-centric strategy is impossible for businesses to integrate on their own; instead, they must rely on their ecosystems to achieve it. Working in an ecosystem exposes organisations to a far broader spectrum of technology, capabilities, and ideas, which converge to develop solutions that fulfil the demands of the target audience. This leads to the production of value and, eventually, revolution.

2. Connect

It is more crucial than ever to connect with partners, both in and out of your business, to be able to work in harmony. When it comes to cooperation, standardised cross-company processes enable partners to work together more swiftly and productively by enabling well-defined business operations. Physically tracking files is no longer necessary with connected data since partners’ essential programme information is always updated and authentic.

If it concerns ecosystems, having the correct culture is absolutely key. In this line, it’s also critical to be open to collaborating with businesses that are extremely different from your own, such as start-ups. Because of the specialised impact that start-ups may have on a particular technology, leveraging their strength is a crucial component of digital ecosystems. Creating a startup ecosystem is a clever technique to maximise the value of these collaborations.

3. Dynamic Strategy

Real-time data, analysis, and collaboration convert your business into a lean, agile powerhouse of indirect revenue growth, ready to manage even the harshest market situations reliably, thanks to a digitised and linked partner ecosystem. You can monitor, administer, and deliver business outcomes with the accuracy, versatility, and assurance as a direct sales organisation. Increase income, shorten time to market and shorten sales cycles as you guide your partner's business ahead.

Management is data-driven, employees react promptly to joint prospects, partner initiatives have a tangible influence on the business, and accurate, timely reports help with analysis and strategic decision-making. You can measure your partner programmes and efforts, hold your stakeholders responsible, and develop confidence in your organisation by integrating people, processes, and data into a single framework for execution with your partners.

Conclusion

In today’s interconnected world, industry and geographical barriers have lost their essence, and unpredictable innovation seems to have become routine. Responsive ecosystems are meant to adapt more promptly to changing market demands, customer preferences, and competitor analysis.

Most organisations are still unfamiliar with the emerging trend of establishing and sustaining these large collaborative networks, let alone maximising their potential. The aforementioned thoughts serve as a jumping-off point. Forward-thinking businesses that can tap into ecosystems’ promise will enjoy huge profits and be well-positioned for an unforeseen future.

About Suresh Kumar Tulluri

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