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“I ordered my coffee from an app, picked it up without ever standing in line. I check into my flight on another app, I sit on a plane and worked on WiFi the entire way, as its another day at the office,” says Gavriella Schuster, Corporate VP, One Commercial Partner Channel at Microsoft as she describes her trip to Microsoft Inspire.
We all have experienced this routine at one time or another during our trips. And we have grown accustomed to it, expect it to work flawlessly every time but rarely think about what makes it happen behind the scenes.
During her trip to Inspire this year, Gavriella said her trip to Starbucks and Delta airline was made possible by 97 different Microsoft partners working with each other to deliver those amazing customer experiences. What an incredible story!
- Date - July 25, 2019